Frequently Asked Questions

A. We are currently running operations in Kathmandu, Lalitpur and Bhaktapur (within the Ring Road). In the near future, we plan to expand our services beyond the Kathmandu Valley.

A. Any one who has segregated their recyclable wastes and collected recyclable scrap weighs over 15 kgs can book a pickup for our recycling services.

A. You can put all your recyclable materials in one bin. This is referred to as single-stream recycling which is a system where all your recyclable waste such as paper, plastic, metals, glass (however broken glass is non-recyclable and must go to landfill waste), etc can be collected in one single bin. Since we sort all your recyclables at our Materials Recovery Facilities, you do not have to segregate different types of recyclable materials yourself. 

A. We will provide you the rates shown on our website for recyclable waste featured on our website. However, for certain recyclable waste that has not been shown on the website, the rates will be set according to market prices.

A. No. The only thing you need to do is put recyclables into your Doko Bin and we will do the sorting at our Material Recovery Facility. This is called single stream recycling where you place all your recyclables in one bin. 

A. Service agreements allow us to plan for capital expenditures (i.e. trucks and containers) and itemize the services we provide to our clients so that both parties are clear on what is going to be provided and when. The service agreement also gives us clearance from our clients to be on site to service their recycling and waste removal needs.

The service agreement is only for the membership clients, who generate recyclable waste in bulk amounts. These include but are not limited to educational institutions, corporations, hospitality sector, NGOs and INGOS, IT companies, housing colonies, and industries. You will be able to use our services as long as you have a minimum of 10 kgs of waste materials for us to pick up. If your sector is not listed, please contact us to discuss your waste composition and service possibilities.

For an individual entity like a household, there is no service agreement. You can directly call us at 9802044436 to schedule your pickup.

By recycling your home and office waste,  you will help with the following Sustainable Development Goals-

Responsible Consumption and Production:

• When 1 ton of steel is recycled, 2,500 pounds of iron ore, 1,400 pounds of coal, and 120 pounds of limestone are conserved.
• Recycling reduces the need for new landfill spaces.
• Recycling one ton of paper saves 17 trees and 7,000 gallons of water.

Affordable and Clean Energy by Recycling:

• Recycled glass uses about 21% less energy.
• Recycled plastic bottles use 76% less energy.
• Recycled newsprint uses about 45% less energy.

Sustainable Cities and Communities:

• Teaching children about the value of recycling can help raise a generation of environment conscious adults.

Decent Work and Economic Growth:

• Recycling generates more revenue and jobs than simply discarding waste in landfill disposals as it fosters a well organized waste management system.

Natural Resources Conservation:

• Save trees and keep the environment lush and green by reducing plastic pollution in our soil.
• Protect the ecosystem of our rivers, lakes and streams and keep our waterways clean.
• Keep the air clean for all living beings by reduced burning of waste.

A. Our membership model is for the corporate, educational, housing colonies, industrial, and hospitality sector or any entity that produces recyclables in bulk volumes. We provide hands on services to our members to instill proper recycling services so they can not only get cash for trash but protect the environment as well. We charge annual or half yearly membership fees for providing the following services:

1. Waste Assessment & Report

2. Waste Management Training/Workshop

3. Scheduled Pick-up

4. Cash for Trash

5. Yearly Impact

A. Our non-membership model suits an individual entity such as a household, or a small office that does not generate a significant amount of recyclables. In this case, these entities can directly call us for the pick-up, once you have collected 15 kg recyclables or more.

A. We deal in all kinds of recyclables – paper, cardboard, plastic, glass, metals, e-waste, and much more. Whether it is oil cans, beer bottles or used shampoo, hand wash containers – you can recycle with us to protect the environment. [Click here to know more]

A. We work on five different types of dry recyclables such as plastics, paper, metal, glass, and e-waste. Here is a list by category: Here is a list by category:
 

I. Paper: 

1. White Office Paper
2. Coloured Paper
3. Cardboard Boxes
4. Newspapers
5. Magazines and Books
6. Cereals Boxes

II. Plastics: 

1. Clear Polyethylene terephthalate (PET): Clear cold drink bottles, mineral water bottles. 
2. Mixed PET: Coloured cold drink bottles such as sprite. 
3. Light Clear Plastic: Plastic packaging, sandwich bags, certain detergent bottles, shrinkwrap, bubblewrap, etc. 
4. Light Mixed Plastic: Shopping bags. 
5. High-Density Polyethylene (HDPE): Milk bottles, Cold drink bottle lids.
6. Polyprop: Icecream, butter, and yogurt tubs, garden furniture, plastic buckets. 

III. Cans:

1. Aluminium and Tin Cans: Soup and beans cans, soft drink cans, tuna cans, etc.

IV. Glass:

1. Foreign and Locally Produced Glass Bottles: Alcoholic beverage bottles, cider and ale bottles, local cold drink bottles

V. Light Fixtures: 

1. Compact Fluorescent Lights
2. Light Emitting Diodes
3. Fluorescent Tubes

VI. Liquid Packaging: 

1. Liquid tetra pak: Wine, milk, and juice tetra paks. 

VII. Electronics and Electrical Waste: 

1. Any gadget operated by electricity or batteries: Computers, Televisions, cell phones, electronic gaming systems, small appliances, large appliances, stoves, refrigerators, air-conditioners, etc.

A. We currently do not accept broken glass but if the bottles or cups are cracked but still intact, we will be able to accept them provided they are transparent.

A. We accept all wires (except for fiber optic cables) as we have a wire stripper that can efficiently strip the metal from the plastic casings in wires.

A. We do not accept any clothing or shoes at the moment.

A. We don't collect food waste in our pickups. We promote decentralised composting for organic waste generated at household level. Therefore, you can segregate your waste into 1. Organic Waste, 2. Dry Recyclables, and 3. Landfill/Trash Waste. Organic waste can be easily composted by Do-It-Yourself composting methods at home. We also offer the Smart Bucket, our Home Composting System that is available at our sustainability store. Tatwa Shop

A. Doko collects and transports all the recyclable waste to its Materials Recovery Facility (MRF). The recyclable waste is placed in our secure warehouse where it is sorted into different grades, cleaned and processed into bales of paper, plastic and cans and then sent to recycling mills/factories.

A. No, we do not process the recyclables collected to manufacture new products. Doko acts as a facilitator in the recycling process. We send all our segregated recyclable waste to recycling industries located in different parts of the country.

A. No, we have a service charge of Rs. 50 for a pickup which will be deducted from the value of your scrap. The charge will be waived if the value of your scrap amounts to higher than Rs. 500. Before scheduling a pick-up, you have to collect a minimum of 15 kgs recyclables.

a. Collection services for dry recyclables for households, corporations, educational institutions, and organizations. [Click here to know more]
b. We provide pick up services of all kinds of electronic wastes. [Click here to know more]

c. We provide shredding services as per your demand (off and on-site). [Click here to know more]
d. We also provide educational workshops on sustainable waste management and developing eco-friendly habits. [Click here to know more]
e. We offer various types of bins to help segregate your waste and help you recycle better. [Click here to know more]
f. We provide waste segregation and recycling services for large scale events.gf. We are engaged in various waste management consultancy projects via Government agencies, INGOs, NGOs in different parts of Nepal.

A. Firstly, we encourage you to practice source segregation of waste at your household or institutional level. This is different from selling assorted items to a scrap dealer.  Our intention is to recover resources so you can recycle more items with us. We also offer the ease of single stream recycling so you can place all your recyclables in one bin and sell them to us at standardized rates.

A. You can choose from our membership and non-membership model as per your requirement. For any other kind of partnership drop us a mail at info@dokorecyclers.com.

A. Yes, we are registered as a private and for-profit organization. We strive to be self sustaining and have a sustainable business model. As a social enterprise we take pride in the fact that our business decisions are influenced by overall social and environmental good. 

A. If you would like to start your own recycling business with Doko’s help please drop us an email at info@dokorecyclers.com and we will reach out to you if we see a potential fit.

A. If you are trying to schedule one for a group like an office or school please contact us at 9802071515. If you want to be a general trainer or volunteer then sign up here https://forms.gle/zPgJzY18M8oTRNwh8

A. Send information to info@dokorecyclers.com or give us a call at +977 9802071515. We highly recommend getting an appointment or notify our operations before visiting our site. We cannot authorize and approve visits without prior notice.

A. Please write to us with the appropriate information and details to info@dokorecyclers.com.
 

A. Please direct your specific data request to info@dokorecyclers.com. Depending on the nature of your request we may be able to assist your research needs. However,  since we cannot disclose client data and proprietary data requests will be reviewed on a case by case basis.  

For more information, please visit our knowledge center page https://dokorecyclers.com/learn

You may address your cover letter to our HR Manager. We encourage you to mention the specific job opening that you are applying for in your cover letter.

We aim to respond to everyone who applies within 2-3 weeks. At that time, we’ll let you know if we’d like to speak with you, need more information, or if your application isn’t what we’re looking for at the time.

Most positions at Doko are full-time, but we do occasionally have part-time roles. Whether a role is full-time or part-time will be specified in the job description.

Of course, especially if you’re not sure which one will fit your talents the most. But be strategic - don’t just apply across the board, make sure that your applications match our job advert for a more successful application.

Review the job description and do some research on our company. We want to get to know your prior experiences and successes that would help you for the role you are applying at Doko Recyclers. We encourage you to come with a few experiences that demonstrate your strengths and any questions you have about the opportunity.

You don’t need to dress up to impress us. Wear whatever makes you most comfortable.

Your interviewer will help you understand the timeline for the opening you've applied for. You should hear back from them with a status update within two weeks of your interview.

1. Yes, but if your application was not taken further because we felt that you were not a fit for the role at the time, give it a few months, develop your skills, and come back. If you’d still like to make an appeal, write to us at hello@dokorecyclers.com and we will look into your application again.

But even if you're not offered the job you applied for, your information will go into our database, which means you may be contacted for other opportunities within Doko Recyclers at a later date.

You can apply for an internship with us. Please visit our Careers page

If you are interested in being involved or volunteering with us, we are building a database for any future help we may ask of you. Please sign up here https://forms.gle/zPgJzY18M8oTRNwh8 You will be contacted if we need volunteers during any of our events. [Click here for more information on Volunteering at Doko]