Frequently Asked Questions

Which cities does Doko Recyclers operate in?

We are currently running operations in Kathmandu and Lalitpur (within the ring-road). In near future, we plan to expand our services to other municipalities such as Bhaktapur and eventually beyond Kathmandu Valley.

What kind of waste does Doko Recyclers buy?

We deal in all kinds of recyclables – paper, cardboard, plastic, glass, metals and much more. Whether it is oil cans, beer bottles or used hand wash containers – you can recycle to protect the environment.

What happens to the material we collect for recycling?

Doko collects and delivers all materials to its Materials Recovery Facility (MRF). The material is emptied into our secure warehouse where it is sorted into different grades, cleaned and processed into bales of paper, plastic and cans and then finally sent to a recycling mill.

Does Doko Recyclers use the waste to manufacture new products?

No, we do not process waste to new products. Doko acts as a facilitator in the recycling process. We send segregated waste to recycling industries located in different parts of the country.

Is the scheduled pickup service free for users?

Yes, the pickup service is completely free for our users.

Can I book a pickup service through call and not through website?

Yes, you can call us directly for scheduling the pick up at our customer care helpline.

Will I get money as per the rates on the website?

We will provide you the rates shown on our website for different recyclable waste. However, for certain recyclable waste that has not been shown on the website we will have rates according to the market.

Do I have to sort different kinds of waste before Doko agents pick it up?

No. The only thing you need to do is put recyclables into your Doko Bin and we will do the sorting.

Do we need to sign a service agreement with Doko Recyclers?

Service agreements allow us to plan for capital expenditures (i.e. trucks and containers) and itemize the services we provide to our clients so that both parties are clear on what is going to be provided and when. The service agreement also gives us clearance from our clients to be on site to service their recycling and waste removal needs.

What sort of impact can I expect to create as a Doko client?

By recycling your home and office waste you will -

Conserve natural resources.

  • When 1 ton of steel is recycled, 2500 pounds of iron ore, 1400 pounds of coal and 120 pounds of limestone are conserved.
  • Recycling reduces the need for new landfill spaces.
  • Recycling one ton of paper saves 17 trees and 7000 gallons of water.

Save energy and become energy efficient

  • Recycled glass uses about 21% less energy.
  • Recycled plastic bottles use 76% less energy.
  • Recycled newsprint uses about 45% less energy.

Benefit communities

  • Clean water and neighbourhoods contribute to good health.
  • Teaching children about the value of recycling can help raise a generation of environment conscious adults.

Create jobs and help the economy

  • Recycling generates more revenue and jobs than simply discarding waste in landfill disposals.
  • water and neighbourhoods contribute to good health.

Protect the environment

  • Save trees and keep the environment lush and green.
  • Protect the ecosystem in our rivers, lakes and streams.
  • Keep the air clean for all living beings